Q & A ' s

The booking procedure in our web shop is self-explaining and easily structured. Currently we only accept pre-payment by invoice. After we received the payment, you will get a flight ticket as Adobe PDF-Document per email (electronical flight ticket). Optionally (with additional costs) we send you a printed flight ticket in a gift card. At the end of the booking you have the possibility to choose the shipping method. 

At remarks at the end of the order, you can specify a name, which shall be printed on the ticket. 

Yes, please call us. Upon consultation you can pick up the flight ticket in our office at the airport Bonn-Hangelar. 

Nachdem Sie im Shop einen Flug gebucht haben, erhalten Sie eine automatische Auftragsbestätigung. Hier finden Sie unsere Bankverbindung. Nach Überweisung des Rechnungsbetrages und Zahlungseingang auf unserem Konto, übersenden wir Ihnen das Flugticket für Ihren Flug entweder per Email oder falls gewünscht mit der Post. Eine Rechnung erhalten Sie in der Regel per Email, in Ausnahmen per Post. 

The sightseeing flights are mainly taking place on Saturdays, by appointment. We are happy to accommodate your preferred date, but we have to plan with 4 passengers per flight. The actual dates can be found under the heading “Dates” here in the shop. Even if you do not directly find a suitable date, we complete the list continuously. If you have found a suitable date, please contact us at rundflug@lifeflight.de. We try to schedule with the desired day and inform you about it. If you have booked a trial flight, please contact us, preferably per email, and make an individual appointment. Please communicate the flight ticket number, the name of the passenger, his mobile number and his weight.

No. Under the heading “Dates” you can see the actual planned flight dates. If you have found a suitable date, please contact us at rundflug@lifeflight.de. 

In convenient clothes you are flying more comfortable. Besides you should not forget sunglasses. Please note that due to the limited space available, no large bags can be brought on board. Passengers, who want to sit on the front left seat (Co-Pilot seat) are not allowed to bring any bags on board. 

We reserve the right to move the flight in case of bad weather. If the weather is predictably not good on a planned date, we try to inform you one day before. In agreement with you, we change the flight to another date. 

At the latest 30 minutes before the flight, you should arrive at the airport. Already during the planning, usually on Monday or Tuesday before the actual flight date, we will inform you about the departure time. When planning your journey, please take any traffic jams into account. There are free parking possibilities at the airport. Please note: Missed flight dates cannot be refunded and not retrieved at a later date. 

Together with the confirmation email, you will get directions. You will also find help under Directions

Yes, if the photos are used only for private purposes, it is not prohibited. Only one camera per passenger is allowed during sight seeing flights.

At a body weight of more than 100kg, we have to be informed as soon as possible. Persons over 125 kg body weight may need two seats. Please note that every passenger has to be strapped.